Increase productivity, transform operations
Tech companies using Slack average 29% ROI,¹ boosting organisational efficiency with the help of scalable automation and centralised knowledge.
Say hello to faster innovation
Execute with efficiency from concept to launch
Enhance existing apps with 2,500+ Slack integrations
Instantly connect with built-in audio and video tools
16%
faster at bringing new products to market1
30%
increase in time saved due to process automation2
Capture revenue faster by focusing on what matters
Boost rep productivity and win rates by automating sales tasks
Gain visibility and improve co-selling with Slack Connect
Empower teams by giving them the tools that they love
Prioritise customers and savings
Resolve tickets faster with case-swarming automation
Strengthen customer relationships by connecting in Slack
Find the answers that you need with AI-powered search
29%
faster resolution for tech teams1
15%
average reduction in cost per ticket2
Redefine customer success with Slack and Salesforce
Simplify the renewal process from quote to cash with real-time data
Overcome supply-chain disruptions with visibility and vital insights
Deepen customer satisfaction with personalised experiences
Get more done with apps directly where you work
Connect with all your favourite tools, such as Salesforce, Jira, Microsoft Office and more.
Frequently asked questions
Yes. You can use Slack Connect to speed up work and strengthen relationships throughout your entire technology ecosystem. Slack Connect securely brings your teams together with external parties, including customers, partners and vendors. Slack Connect is available on all paid subscriptions.
Yes. You can securely discuss confidential information in Slack. The design of Slack offers multiple ways to ensure that your information, conversations and files stay safe. It delivers enterprise-grade security at every layer, adheres to multiple compliance certifications and is GDPR-compliant.
In addition, Slack offers many security features – such as Enterprise Key Management – that give admins control over the fine detail of data encryption. You can also integrate your own security tools with Slack to receive an instant notification if a threat has been detected. Learn more about Slack’s comprehensive security programme.
Yes. Slack makes all your tools better by letting you integrate industry-leading software and custom apps directly into Slack. Choose from more than 2,500 pre-built integrations, including the most popular workplace and productivity tools, to save time and avoid context switching.
Salesforce was one of Slack’s earliest partners, letting teams easily stay up to date on their Salesforce records from within Slack.
There are two apps that connect Salesforce and Slack. In order to use the Salesforce app for Slack, a Salesforce system administrator will need to install and configure the Slack app for Salesforce. Each app provides different functionality.
The Slack app for Salesforce
- Available in Salesforce AppExchange
- View Slack messages associated with a record
- Send Salesforce records to Slack
- Set up record alerts in Slack channels
The Salesforce app for Slack
- Available in the Slack Marketplace
- Search and preview Salesforce records for all standard objects
- Route relevant alerts to channels
- Add Slack messages to Salesforce records
Learn more about how to superpower your sales with Slack + Salesforce integration and how it works.